Withdraw from contract

Withdraw from contract

Exercise your legal right of withdrawal to cancel your purchase contract.

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To process your withdrawal we store your name, email address, order details and IP address. Legal basis is Art. 6(1)(b) GDPR (performance of a contract) and (c) (statutory obligation). Your IP address is additionally processed for fraud prevention based on legitimate interest pursuant to Art. 6(1)(f) GDPR. Privacy Policy.
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Your legal guarantee rights Your legal guarantee rights
Minimum two-year legal guarantee protection for goods sold in the European Union. Consumers can claim their rights under the legal guarantee of conformity, for example if goods: do not match the description; do not function as intended. Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer: free repair or free replacement; in some cases, a price reduction or full reimbursement. Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year. For more information on your rights in a specific country, scan the QR code below or ask the seller.

More information (Your Europe)